50% less costs in processes management

CASE STUDY

NAOS, Gabinete de PeritagensLda., started its activity in 2014 in Lisbon. The company provides services in the area of loss adjustment of multi-risk claims in national territory, including the Madeira and Azores archipelagos.

CHALLENGE

As a recent project, NAOS needed software for managing the loss adjustment processes and encourage the optimization of procedures. In addition, the company intended to implement a system that managed to communicate and respond in real time.

SOLUTION

The solution developed by Quidgest allows the management of the whole loss adjustment process and the associated documentation, from the initial application to the end of the process and respective billing, as well as the automatic creation of support documentation for communicating with insurers and a more agile control of the processes’ terms.

RESULTS

At the level of information management, the system allowed a better exchange of information and greater communication between the services through a single database. Average worker productivity increased through the simplification of information processing, faster execution of operations, efficient data entry, error reduction, and process automation.

After the implementation of Quidgest’s Expert Process Management System, NAOS claims to have managed to reduce its operational costs by more than 50%.

“We leave our thanks for the constant support of Quidgest. Being able to count on your professionalism and know-how has been, clearly, a differentiating factor for the success of our company and the decisive factor for us to have the necessary IT tools for our daily performance, in such a short space of time.”

Rui Bastos, Manager of NAOS – Gabinete de Peritagens, Lda.

We want to help you become a Successful Case

ABOUT

Quidgest is a global technology company, a pioneer in automatic software modeling and generation. Through the extreme low-code platform Genio presents a vast portfolio of solutions, in different areas, aimed at continuous improvement in the management of companies and public institutions of excellence.

Quidgest is a certified company

CONTACTS

R. Viriato, 7
1050-233 Lisboa | Portugal
Tel. +351 213 870 563
quidgest@quidgest.com