Quality Policy (ISO 9001)
The policy pursued by Quidgest’s management establishes, as a strategic objective, to obtain and maintain a reputation for leading the quality of the information systems it produces and the complementary services it provides, always seeking to achieve and, if possible, exceed the expectations of its customers.
This quality policy corresponds to the motto: “Quidgest, a reference in software production”.
Quidgest recognizes that the human factor is the fundamental element to obtaining the total quality of its organization. Therefore, it must give all the necessary support for a perfect understanding of this commitment.
Goals that promote customer satisfaction and the productivity of Quidgest employees or users of its information systems will be considered a priority. Therefore, they will have the full support of the management.
It is Quidgest’s policy to promote and value each employee’s personal and individual commitment to the process of continuous improvement of the quality system, encouraging and facilitating self-confidence, simplicity, and agility in each task performed.
Quidgest’s commitment is never to compromise on the quality of its products and services. Seeking and achieving the perfection of things and promoting quality in all existing processes is a permanent mission, requiring teamwork, commitment, ownership, and support from everyone on the team.
Environmental Policy (ISO 14001)
Quidgest considers that it must carry out its activity within the scope of a culture that promotes sustainable development and pollution prevention and minimizes the environmental impact.
The decision to adopt an environmental management system corresponds to a strategic option, allowing Quidgest to continue expanding its activity under applicable and internationally recognized environmental standards.
With this objective in mind, Quidgest’s Management is committed to complying with all legal requirements applicable to the exercise of its activity and voluntarily subscribing to its own needs that continuously improve its environmental performance.
Information Security Policy (ISO 27001)
Quidgest considers information an essential asset for fulfilling its functions and the activity of its customers and assumes responsibility for its protection and security.
Adopting an information security management system is a strategic decision that will allow Quidgest to continue expanding its activity according to internationally recognized standards and regulations on this matter.
To this end, Quidgest’s Management is committed to complying with all legal requirements and European regulations applicable to the exercise of its activity.
Quidgest is also committed to supporting initiatives to raise the awareness of its employees, customers, and suppliers about information security.
This Information Security Policy aims to establish requirements to ensure the appropriate level of information protection. It applies to all Information Systems that support Quidgest’s operations and business and also all Information Systems that support the operations and business of its customers.
Service Management Policy (ISO 20000-1)
Adopting a Service Management System and all other management references allows Quidgest to continue expanding its activity to continuous improvement and compliance with applicable legislation and regulations.
Quidgest ensures high-performance services in all areas of customer support activity through its Service Management System. These activities are described in the Services Portfolio within the scope of a culture of compliance, innovation, information security, and social and environmental responsibility.
Quidgest promotes efficient management of its resources, the awareness of its employees, customer satisfaction, and environmental, social, and economic sustainability. This is done by ensuring respect for the different values of Quidgest’s culture and with the support of the implementation and systematization of process management.
Reconciliation Policy (NP 4552)
Quidgest recognizes the importance of promoting a healthy balance between the professional, family, and personal spheres and how this balance contributes to the overall good performance of the company and its people.
The decision to adopt a conciliation management system corresponds to a strategic option, which will allow Quidgest to continue expanding its activity according to European directives and national legislation on professional, family, and personal conciliation.
To this end, Quidgest’s Management is committed to complying with the legal and regulatory requirements applicable to the exercise of its activity and voluntarily subscribing to its own needs that continuously improve the performance of its conciliation management system.
Quidgest is also committed to supporting initiatives to raise the awareness of its employees, customers, and other stakeholders about work-life balance.
Message from our CEO
The Policies of Quidgest’s Integrated Management System (Quality, Environment, Information Security, Service Management, and Reconciliation of Professional, Personal, and Family Life) summarize Quidgest’s commitment to excellence:
- Fostering a quality mindset to develop and provide information systems and services that are trusted and preferred by our clients
- Complying with laws and regulations as well as internal requirements
- Continuously challenging ourselves to improve our quality, environment, and information security management system
- Encouraging participation and promotion of responsibilities amongst all employees and stakeholders
Quidgest commits to providing the required leadership, management, and resources and ensures that our policies are reviewed annually and communicated to employees and stakeholders.
Seeking and achieving perfection and promoting quality in all existing processes is a permanent mission that requires teamwork, engagement, ownership, and support. Every one of us has the power to influence it and trust through our leadership, dedication, and passion.