LUSOPONTE – more agile operations and in accordance with the GDPR
Founded in 1994, Lusoponte is the concessionaire of the two main crossings over the Tagus River: 25 de Abril Bridge and Vasco da Gama Bridge, which are crossed by over 36.5 million vehicles annually. Lusoponte has also been given an exclusive concession for the construction and operation of a third crossing of the river. The privately-held company has approximately 120 employees.
With the advent of the General Data Protection Regulation (GDPR), Lusoponte sought to meet the new standards imposed by the European Union and created the role of Data Protection Officer.
Pedro Oliveira, the organization’s current Data Protection Officer, recalls that after turning to consultants and legal and technological partners, his team concluded that a support software was needed to achieve the objectives. “At the time, we consulted with some companies and AXIANS advised us to move forward with Quidgest.”
The services provided by Quidgest went beyond mere GDPR compliance – the Quidgest solution provided the team with new agility and efficiency. Some of the most useful updates highlighted were “the process extraction of the tasks that were defined in the risk mitigation plan” and “the ability to deliver annual reports to management more quickly” – tasks that previously had to be done manually, that the team is now able to automate.
The solution implemented by the Quidgest team consisted of two modules: Data Protection Management and Data Subject Management. Its integration, which also involved the analysis of data from the evaluation carried out by the Lusoponte team, as well as the migration of data from the GDPR measures, information processing activities and repositories, allowed for greater information sharing and greater control and monitoring of data by multiple users. Among other benefits of the system, Lusoponte also highlighted:
- Greater communication between services, through a single database;
- Elimination of parallel information;
- Notification of tasks.