Quidgest gains a new certification: NP ISO/IEC 20000-1:2018
Quidgest certified its Service Management System according to the NP ISO/IEC 20000-1:2018 international standard.
This certification is a strategic decision of the Board of Directors, which allows Quidgest to continue to expand its activity in a perspective of continuous improvement and to comply with applicable legislation and regulations.
In the words of Cláudia Nabais, Quality Manager and Internal Lead Auditor at Quidgest: “Quidgest recognizes the importance of service management and, through its Service Management System, is committed to ensuring high-performance services in all areas of customer support activity within a culture that aims for compliance, innovation, information security, and management system effectiveness.”
Through the certifications and awards received, Quidgest continuously strengthens the quality assurance of the services provided to clients and consolidates its position as a reference company in software production.
See here the complete list of Quidgest’s certifications.