Rigor and Confidentiality of Information and Cost Reduction
ABOUT PORTUGUESE ARMY
The Army’s primary mission is to participate, in an integrated manner, in the military defense of the Republic. Accordingly, it is oriented towards the generation, preparation, and sustainment of forces of the operational component of the force system.
The Army is responsible for:
Participating in international military missions required to ensure the State’s global military commitments, including humanitarian and peacekeeping missions undertaken by international organizations of which Portugal is a member;
Participating in missions outside the national territory, in an autonomous or multinational framework, aimed at safeguarding the life and interests of Portugal;
Executing the actions of technical-military cooperation in projects in which it is the primarily responsible entity, following the respective framework programs;
Participating in the cooperation of the Armed Forces with the security forces and services following the law and collaborating in civil protection missions in tasks related to satisfying basic needs and improving the quality of life of the population;
Ensure the fulfillment of approved particular missions, of missions regulated by specific legislation, and of other assignments of an operational nature assigned to it.
CHALLENGE
The amount of information in circulation, the high levels of confidentiality, and the need for rigorous organization of this information were the basis for implementing Quidgest’s solution.
In terms of the various activities developed by the institution, it was found that the volumes of information – internal and external – required a more complex and integrated organization of knowledge to ensure better management, operational efficiency, and cost reduction in copying and printing.
This concern was to respond to the current challenges posed by the information society, to improve procedures that are determinant for decision support and performance that led to the reengineering of processes related to information management in the Portuguese Army.
SOLUTION
Since the systems reflect the internal organization of institutions, Quidgest sought to develop a solution that answered the particularities of an institution such as the Portuguese Army.
The Integrated Information Management solution developed for the Army manages all the external or internal information of the organization.
Some of the system’s functionalities include:
In addition to the Integrated Information Management module, there is the Information Management Web Portal and the Microsoft Outlook Integration Add-in.
The system also guarantees the traceability and rapid circulation of documents through ad hoc routing or previously defined workflows. Another aspect to highlight is the enhanced security of the information provided since access to the application is limited according to the access levels assigned to each user and the confidentiality levels set to the documents.
