2024 gartner prediction

2024: 80% of technology services and products will be built by non-IT professionals

João Simões de Abreu, June 17, 2021

Recent research by Gartner predicts the majority of tech products and services will be developed outside of IT departments by 2024.

“Digital business is treated as a team sport by CEOs and no longer the sole domain of the IT department,” said Rajesh Kandaswamy, distinguished research vice president at Gartner, in a press release (learn more about fusion teams).

According to the global consultancy firm, this trend is driven by a new category of buyers outside of the traditional IT enterprise who are occupying a larger share of the overall IT market. Today, total business-led IT spend averages up to 36% of the total formal IT budget.

COVID-19 Leads Transformation

The new reality has been compounded by the COVID-19 crisis, which has expanded the amount and type of use cases technology is needed to fulfill.

The need for technology in all business areas and among consumers creates demand for products and services outside of IT departments, which are not always capable of meeting buyers’ needs. In fact, Gartner anticipates that $30 billion in revenue will be generated by products and services that did not exist pre-pandemic.

Low-code and AI-assisted Development

What used to be a field where only experts were able to prosper is now beyond those who have hundreds of hours of training. Technology development is now possible for non-IT professionals due to low-code and AI-assisted development.

“Growth in digital data, low-code development tools, and artificial intelligence (AI)-assisted development are among the many factors that enable the democratization of technology development beyond IT professionals,” says Gartner’s distinguished research vice president Rajesh Kandaswamy.

How GENIO is Empowering Non-IT Professionals

GENIO, Quidgest’s extreme-low code platform, uses artificial intelligence in the software development process to substantially increase productivity outputs and guarantee zero errors in the solution.

Most importantly, it is a business-driven tool. Quidgest is a firm advocate that it should be the technology that adapts to businesses and not the other way around. As a result, Quidgest Academy is helping people outside of IT learn to develop future-ready solutions without requiring a significant financial or time investment (such as the ones needed in full-stack developer courses).
On top of this, it makes software development about 100 times faster than manual coding and eight times faster than traditional low-code platforms.

Through GENIO, non-IT professionals can get hands-on projects without 500+ hour training. Instead, they are only required to understand GENIO’s base-concepts and develop from that point forward.

Watch what one of Quidgest Academy recent students did with only a 40-hour training (select English subtitles):

The new urgency for Digital Transformation, the empowerment of non-IT professionals in the tech field, and the global shortage of developers make up the perfect time to start developing business-driven solutions swiftly.

  Learn more about Quidgest Academy courses here and start developing in a week.


Quidgest is a global technology company headquartered in Lisbon and a pioneer in intelligent software modeling and generation. Through its unique generative AI platform, Genio, develops complex, urgent, and specific systems, ready to evolve continuously, flexible, and scalable for various technologies and platforms. Partners and large organizations such as governments, multinational companies, and global multilateral institutions use Quidgest’s solutions to achieve their digital strategies.

quidgest certifications


R. Viriato, 7
1050-233 Lisboa | Portugal
Tel. +351 213 870 563