MUNICIPAL SOFTWARE SOLUTIONS

Empowering Municipalities for Sustainable Digital Transformation

Secure, scalable, and compliant hybrid generative AI solutions tailored to the unique challenges of European local governments. Independence, agility, and full control over your digital future.

THE DIGITAL IMPERATIVE FOR LOCAL GOVERNMENTS

European municipalities are at a structural turning point. As front-line institutions for citizen interaction, they are expected to provide seamless, efficient, and secure digital services while navigating fragmented systems, constrained budgets, and increasing regulatory pressure.
In Germany, for example, over 11,000 municipalities operate at varying levels of digital maturity. A 2023 eGovernment Monitor revealed only 65% citizen satisfaction with digital services—below peers like Switzerland (78%)—highlighting gaps in service quality, trust, and scalability.
National and EU-level initiatives such as Germany’s OZG 2.0, Sweden’s DIGG strategy, Denmark’s digital roadmap, and the GDPR require local governments to transform structurally, not just technically.

DIGITAL SOVEREIGNTY MUNICIPAL SOFTWARE

“In an era of digital vulnerability, municipalities must think like infrastructure providers, not just service operators” — European Digital Resilience Brief 2024

Quidgest enables municipalities to own their digital transformation journeys. Our AI-enhanced low-code platform equips public institutions with the tools to develop, integrate, and manage digital services autonomously—without dependence on external development teams or proprietary vendors.

This shift from procurement-driven IT to capability-driven innovation is critical for public sector resilience.

Quidgest municipal software for smart cities

STRATEGIC BENEFITS FOR MUNICIPALITIES

OPERATIONAL AUTONOMY

Take full control of the digital governance of your department, municipality and processes as a whole.

In-house development of digital workflows with full lifecycle ownership
Adapt quickly to changing policies, regulations and citizens’ needs
Eliminate dependence on restrictive IT suppliers and contracts
Design and customize your own workflows, business processes and process management systems without relying on external developers
Empower internal teams to innovate and iterate independently with a flexible, user-friendly low-code environment

EFFICIENCY GAINS

Do more with fewer resources.

Paperless workflows for permits, approvals, and service requests
Centralized document management and real-time case tracking
Reduce administrative burden and shorten service delivery times

MODULAR, INTEROPERABLE SYSTEMS THAT GROW WITH LOCAL NEEDS

Solutions built to scale together with departments, municipalities and citizens

Modular, interoperable systems that adapt to local needs
Cloud or on-premise deployment, with full regional compliance
Ideal for both digitally mature cities and underserved rural districts

CITIZEN-CENTRIC PUBLIC SERVICES

The municipality’s employees and citizens are at the heart of its digital strategy and workflows.

24/7 access through integrated, user-friendly portals
Mobile, multilingual and inclusive experiences
Automation tools, feedback notifications, co-design and accessibility

COMPLIANCE BY DESIGN

Keep information safe by default.

Aligned with GDPR, OZG 2.0, and EU cybersecurity standards
Role-based access control and comprehensive audit logging
Ready for eIDAS and interoperable with national systems and registers

INFORMATION SECURITY & DATA SOVEREIGNTY

Protect your data. Build citizen trust.

Host data on national infrastructure or a secure private cloud
End-to-end encryption and secure identity management
Aligned with BSI IT-Grundschutz (Germany), MSB (Sweden), ENISA (EU), and ISO 27001
No unauthorized data transfers outside of EU jurisdictions

GOVERNANCE SUPPORT

Be audit-ready, always.

Documentation and reporting tools for audits and compliance reviews
Optional penetration testing, secure code reviews, and DPO collaboration
Alignment with the Digital Services Act and local sovereignty regulations

PROVEN TRACK RECORD IN PUBLIC SECTOR TRANSFORMATION

With more than 30 years of experience, Quidgest has helped modernize government services across Europe, Latin America, and Africa.

We bring cross-border insight and local execution capacity—adapting to linguistic, legal, and organizational realities.

National finance, justice, and health systems in Portugal
Municipality-driven citizen platforms in different countries
ERP modernization and compliance platforms for ministries and regulatory bodies

Take Ownership of Your Digital Future

Quidgest is not just a vendor. We are a long-term strategic partner for Municipal Leaders in building resilient, efficient, and citizen-focused local government. We also support regional cooperation models through shared service centers and municipal solutions.

Who we work with:

Mayors and municipal administrators
CDOs, IT directors and CIOs
Heads of finance, citizen services, and public works
District-level digitalization boards and procurement officers
Local partners specialist in GovTech Solutions

Contact Us!

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ABOUT

Quidgest is a global technology company headquartered in Lisbon and a pioneer in intelligent software modeling and generation. Through its unique generative AI platform, Genio, develops complex, urgent, and specific systems, ready to evolve continuously, flexible, and scalable for various technologies and platforms. Partners and large organizations such as governments, multinational companies, and global multilateral institutions use Quidgest’s solutions to achieve their digital strategies.

FUTURE-READY SOFTWARE

GENIO

Data Protection Management

Human Resources

Risk and Compliance

UPTO – Legacy systems update

ViRVi – Digital Twin

SITE

Customer Ombudsman

CONTACTS

R. Viriato, 7
1050-233 Lisboa | Portugal
Tel. +351 213 870 563
quidgest@quidgest.com