Vectors for Digital Transformation

Encourage, select and use the best ideas (or the best answers) from employees, committed citizens or “advocate” clients.

Citizens and Clients can do a lot of “old-office” work. It’s in their own interest. Transform waiting rooms into collaborative offices.

Implement a procedure to manage internal innovation. Assign a team to manage it. Give recognition. Bring ideas to the market.

Decentralize and empower your people, through decision-making frameworks. Simultaneously, measure and manage at real-time.

Focus on relevant goals, keeping people highly motivated to achieve them.

Sensors or integration from other systems can replace humans in most of data input processes.

Rethink your strategy and excel in strategy execution through digital BSC, OKRs, North Stars or KPIs

Work on DevOps until your business is entirely digital and your digital is entirely your business.

Imagine how can your competition digitally disrupt your technologies, your processes, your products, your services or your markets.

Organize your services and products in a single place, citizen-centric or client-centric.

Improve as a flow (a train). Continuously (nightly) deliver digital improvements. Be aware to control versions.

Reduce the impact of regulation. Reuse inputs and data. Invert accountability.

Adopt an “Open book” perspective. Organizations do what is inspected not what is expected. Make your actions publicly observed.

Prototype and test over and over until achieving perfection.

Interact with the world through automatic means: using and improving chatbots and natural language processing

Save people’s time. Machines must do everything they can do.

Decide at a higher level of abstraction, based on values, on models, on simulation

“Archive” the whole knowledge available in your organisation. Make it explicit. Make it able to be improved.

Empower people to develop their own digital tools.

Build standards with other stakeholders to grant interoperability.

Bring innovation and disruption to your ecosystem, through start-ups and disruptive ideas. Give them an opportunity. Sandboxes.

Promote Marketplaces and Digital Pre-Commercial Procurement (Sources Sought).

Use algorithms to make decisions, starting with the simplest (dichotomic decisions, rankings). Require learning explanation.

Be Agile. Stress on shortening times. Think Hours instead of Days, Days instead of Weeks, Months instead of Years

Plan functions (Learning, Procurement, Production, etc.) to be effective at the right time.

Weigh the future. Forecast the impact. Anticipate reactions. Prevent errors.

Develop all your processes, ideas, skills, or services to make them digitally marketable (to a global public).

How is the Digital Revolution transforming your suppliers, your clients, your stakeholders?