Fleet digitalization is not the future – it’s the presen*
Digital transformation has been revolutionizing the transportation sector, bringing greater efficiency, transparency, and sustainability to fleet management. But how can digital solutions optimize operations, reduce costs, and ensure compliance with environmental regulations?
In issue No. 56 of Pós-venda Pesados magazine, José Fonseca, Procurement, Logistics & Asset Management Solutions Manager at Quidgest, shares his perspectives on the impact of digitalization in fleet management. From real-time monitoring to predictive maintenance, cost optimization, and the adoption of sustainable practices, discover Quidgest’s differentiating factors in this field.
1. What digital fleet management solutions do you offer to facilitate communication between carriers and customers, as well as real-time vehicle monitoring?
At Quidgest, we provide a comprehensive suite of digital fleet management solutions designed to optimize operations, improve communication, and offer real-time visibility to carriers and their customers. Our solutions enable real-time vehicle monitoring by integrating advanced GPS tracking and telematics systems already in use by the client, ensuring seamless compatibility and minimal disruption during implementation.
Beyond monitoring, our platform includes features such as maintenance planning and execution, tire management, and operational cost control. Specifically, our tire management system supports performance tracking, retreading processes, and lifecycle optimization. This ensures that tire renewal is managed efficiently, helping to reduce costs and extend usability – a crucial factor in fleet maintenance.
By integrating data from fuel suppliers and other sources, such as Via Verde, our solutions further empower clients to optimize resource allocation, reduce costs, and enhance overall fleet efficiency.
What sets Quidgest apart is our ability to customize these solutions to each client’s unique needs. Backed by a solution with over 20 years of experience and a commitment to leveraging the latest technologies, we offer flexible and tailored solutions that align seamlessly with our clients’ operational goals. This holistic approach makes us a trusted partner in digital fleet management, fostering efficiency and confidence across all aspects of fleet operations.
2. What are the main features of your solutions, and what differentiates them from other market players?
Quidgest stands out in the market due to our commitment to innovation, customization, and customer-centric approach. Our key features include:
- Customized solutions: Unlike many providers with off-the-shelf solutions, we specialize in creating tailored digital solutions that adapt to each client’s specific needs and objectives. This flexibility ensures that our solutions integrate seamlessly with existing systems and address each operation’s unique challenges.
- Proven experience: With over 20 years of experience in fleet management and more than 30 years in related sectors, we offer our clients extensive expertise and a track record of effectiveness. This vast experience enables us to provide innovative solutions based on industry best practices.
- Technological advantage: Our solutions are generated on the Genio platform, powered by advanced generative AI technologies, and developed as full-fledged web applications, ensuring seamless accessibility and scalability. Additionally, we offer mobile applications for Android and iOS platforms, allowing users to manage their fleets anytime, anywhere. These apps feature intuitive interfaces and real-time data synchronization, ensuring a smooth and efficient user experience. By integrating AI, we help clients optimize operations, predict maintenance needs, and make data-driven decisions to enhance overall performance.
- Holistic approach: Our platform goes beyond essential fleet management, incorporating features such as service and maintenance scheduling, tire lifecycle management, retreading tracking, and integration with fuel supplier data. This comprehensive approach enables clients to manage their fleets more effectively and sustainably.
- Partnership and support: At Quidgest, we view our relationship with each client as a strategic partnership built on trust and shared goals. We are deeply committed to their success and provide ongoing support and collaboration to ensure our solutions evolve according to their needs.
By combining these features with our agile development methodology, Quidgest offers an unmatched level of service and innovation in the market. Our focus on AI-powered tools, modern web technologies, and mobile accessibility positions us as a leader and trusted partner in digital fleet management.
3. What kind of support do you provide to fleets that adopt your digital solutions (training, technical support, etc.)?
Our clients’ success always comes first. With this in mind, we provide comprehensive support to ensure a smooth transition and effective use of our digital solutions. This includes customized training sessions for teams, designed to meet each client’s specific needs – including in-person and remote training, video tutorials, and detailed support materials to ensure that all users feel confident and proficient in using our solutions. Our dedicated technical support team is available through multiple channels (phone, email, and online platforms), with fast response times to resolve any issues or questions and minimize operational disruptions.
To ensure our solutions evolve alongside our clients’ needs, we offer continuous assistance, including regular system updates, integration of new features, and periodic reviews to assess performance and identify opportunities for improvement. Additionally, clients have access to a comprehensive knowledge base with manuals, frequently asked questions, and instructional videos, allowing them to independently resolve issues when necessary.
Beyond technical support, we also provide strategic consulting to help clients optimize their fleet management operations. This includes data analysis, process improvement recommendations, and personalized consulting to achieve long-term success. By offering this multifaceted support, we empower our clients to fully leverage the capabilities of our solutions and achieve measurable results in their fleet operations.
4. What are the operational and financial benefits for a fleet that implements your digitalization solutions?
The operational and financial benefits are highly significant. Operationally, our solutions enhance visibility and control while facilitating proactive maintenance management to reduce downtime and prevent costly breakdowns. By automating processes, fleets can improve resource allocation and increase productivity. Additionally, advanced AI-powered analytics enable data-driven decision-making, while mobile accessibility through Android and iOS applications ensures flexibility and access to critical information anytime, anywhere.
Financially, our solutions help fleets reduce fuel costs through optimized routing and integration with fuel supplier data. Proactive maintenance and tire retreading management extend the lifecycle of fleet assets, significantly lowering maintenance expenses. Fleets can avoid revenue losses and reduce operational costs by minimizing operational downtime and automating administrative tasks. Overall, the improved efficiency and performance provided by Quidgest solutions ensure a strong return on investment and long-term cost savings.
5. How do your solutions help fleets comply with environmental regulations?
Quidgest’s digital solutions enable fleets to achieve sustainability goals and comply with environmental regulations while optimizing operations and reducing their carbon footprint.
Through predictive maintenance, our solutions ensure that vehicles operate at peak efficiency, preventing excessive fuel consumption and minimizing emissions caused by poorly maintained systems. Additionally, our platform fully adapts to fleets incorporating electric or hybrid vehicles, providing tools to monitor their performance.
With advanced compliance monitoring, fleets can easily track and report environmental metrics, ensuring adherence to emissions standards and sustainability requirements. Moreover, by managing processes such as tire retreading and vehicle utilization optimization, we help extend asset lifecycles, reducing waste and the environmental impact associated with manufacturing and disposal.
Combined, these capabilities empower fleets not only to meet but also exceed environmental standards, fostering sustainable practices across all operations.
*This interview was partially published in issue No. 56 of Pós-venda Pesados magazine here.
