36 VECTORS FOR DIGITAL TRANSFORMATION

As Quidgest celebrates 36 remarkable years, we’re excited to share our journey through the milestones of digital transformation that have marked our history.

From pioneering software automation to advancing digital strategy, we’ve identified 36 key vectors that have driven businesses and societies toward a digitally empowered era.

Because Digital Transformation doesn’t have to be an abstract concept, Quidgest makes it a practical reality. Explore how these vectors can streamline processes, enhance decision-making, and revolutionize customer interactions:

1. INNOVATION MANAGEMENT

Implement a procedure to manage internal innovation. Assign a team to manage it. Give recognition. Bring ideas to the market.

2. CROWDSOURCING AND COMMUNITY

Encourage, select, and use the best ideas (or the best answers) from employees, committed citizens, or “advocate” clients.

3. PROVOKE

Design challenges and scenarios that provoke disruptive responses from knowledge engineers and foster innovation and creative problem-solving in digital development.

4. DESIGN THINKING

Prototype and test over and over until perfection is achieved, ensuring innovative and effective solutions.

5. COMPETITIVE VIGILANCE

Imagine how your competition can digitally disrupt your technologies, processes, products, services, or markets.

6. ONE-STOP-SHOP / SINGLE WINDOW

Organize your services and products in a single place, citizen-centric or client-centric.

7. CONTINUOUS DEPLOYMENT

Improve as a flow (a train). Continuously (nightly) deliver digital improvements. Be aware of control versions.

8. SHARED SERVICES 4.0

Get scale and critical mass through digital shared services, able to provide mass customization (both the general and the unique).

10. PROXIMITY / UBIQUITY / MOBILITY

Act from the right place, at the right moment, with the right people. Be everywhere.

10. PROXIMIDADE / UBIQUIDADE / MOBILIDADE

Atue desde o sítio certo, no momento certo, com as pessoas certas. Esteja presente em todo o lado.

11. LEAN REGULATION

Reduce the impact of regulation. Reuse inputs and data. Invert accountability.

12. TRANSPARENCY

Adopt an “open book” perspective. Organizations do what is inspected, not what is expected. Make your actions publicly observed.

13. SMART INTERACTION

Interact with the world through automatic means, such as using and improving chatbots and natural language processing.

14. EXCELLENCE IN STRATEGY

Refine your strategic approach and excel in its execution with digital tools such as Balanced Scorecards (BSC), Objectives and Key Results (OKR), North Star Metrics, and Key Performance Indicators (KPI).

15. BUSINESS = DIGITAL = BUSINESS

Work on DevOps until your business is entirely digital and your digital is entirely your business.

16. KNOWLEDGE BASES

“Archive” all the knowledge available in your organization. Make it explicit. Make it improveable.

17. ABSTRACTION AND SIMULATION

Decide at a higher level of abstraction based on values, models, and simulation.

18. GAMIFICATION

Incorporate game-like elements that increase engagement and participation. Focus on relevant goals, motivating people to achieve them.

19. SMART INPUT

Sensors or integration from other systems can replace humans in most data input processes.

20. PROCESS AUTOMATION

Save people’s time. Unlock efficiency, enabling people to focus on what truly matters. Machines must do everything they can do.

21. CITIZEN DEVELOPMENT

Empower people to develop their own digital and solve unique challenges in their respective domains.

22. INNOVATIVE ECOSYSTEM

Bring innovation and disruption to your ecosystem through start-ups and disruptive ideas. Give them an opportunity. Sandboxes.

23. COMPETITION IMPROVEMENT

Promote Marketplaces and Digital Pre-Commercial Procurement (Sources Sought).

24. MACHINE LEARNING

Use algorithms to make decisions, starting with the simplest (dichotomic decisions, rankings). Require learning explanation.

25. GENERATIVE AI

Leverage complex algorithms to produce new, original content (text, images, videos, etc.), closely imitating human-like creativity and understanding.

26. HYPER-AGILITY

Be Agile. Stress on shortening times. Think hours instead of days, days instead of weeks, months instead of years.

27. JUST IN TIME, NOT JUST IN CASE

Plan functions (Learning, Procurement, Production, etc.) to be effective at the right time.

28. SHIFT LEFT

Pondere o futuro. Preveja o impacto. Antecipe reações. Previna os erros antes que eles ocorram, garantindo transições mais suaves e resultados melhorados.

29. PRODUCTIZE

Develop all your processes, ideas, skills, or services to make them digitally marketable (to the global public).

30. DIGITAL VALUE CHAIN

How is the Digital Revolution transforming your suppliers, clients, and stakeholders?

31. TELE TRANSPORTATION

Surpass physical barriers and broaden your operational scope, optimizing logistics and expanding technological capabilities through global channels, augmented/virtual reality, 3D printing, etc.

32. CLIENT ADVOCACY AND DIGITAL GROWTH HACKING

Implement digital growth hacking strategies to empower clients to become advocates, promote your brand, and enhance their engagement and loyalty.

33. INTEROPERABILITY

Build standards with stakeholders to ensure integration and compatibility across systems, departments, or teams, fostering greater efficiency and connectivity.

34. SHORTEN DECISION CYCLES

Decentralize and empower your people through decision-making frameworks. Simultaneously, measure and manage in real-time.

35. CLASSIFY THROUGH MATURITY

Assess and categorize all organizational elements (processes, solutions, etc.) according to maturity levels, aiming to elevate ambitions and align with clients and market demands.

36. SELF-SERVICES

Citizens and clients can do a lot of “old-office” work. It’s in their own interest. Transform waiting rooms into collaborative offices.

Contact our team to learn more about how Quidgest can help you transform your business with these Vectors for Digital Transformation, starting today:

solutions@quidgest.com

ABOUT

Quidgest is a global technology company headquartered in Lisbon and a pioneer in intelligent software modeling and generation. Through its unique generative AI platform, Genio, develops complex, urgent, and specific systems, ready to evolve continuously, flexible, and scalable for various technologies and platforms. Partners and large organizations such as governments, multinational companies, and global multilateral institutions use Quidgest’s solutions to achieve their digital strategies.

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