Quidgest and W.Space established last month a partnership agreement to develop an innovator web platform for the Facility Management market – called WebFM, which will support the available services to the real estate assets owners, occupants and managers.
This digital platform aims to support the Facility Management activity, to guarantee the application registration and monitoring. These applications arising from Facilities contacts network that are managed by W.Space in concordance with its client’s strategy.
This solution main features allow to monitor and to control the operations in buildings in real time, to obtain updated and affordable information anywhere, which will ensure an effective services’ integrated management and will provide the appropriated support to decisions.
W.Space will be more efficient thanks to this new platform because it will automatically manage the occurrences lifecycle and it will continually evaluate the service providers’ quality. Furthermore, the system concede to identify and to monitor the KPI’s eligible in each organization strategy. This is conceded by the definition of the services evaluation criteria and by the implementation of control mechanisms of the service providers’ performance. Supported on SLA’s and KPI’s indicators, the system will foster the Facility Management good practices, the contractual transparency and the benchmarking.
To Pedro Branco Ló, W.Space FM Managing Partner, the design and development of a facility management and service-desk platform “contributes to the innovation of processes and management methodologies and it will also be structuring operational improvement for medium and long term. This aims the processes’ efficiency and the improvement of client’s services as well”.
Carlos Costa, Marketing & Partnership Business Development Manager, says that “this new project is a step forward in the business development through our partners’ network in a web and cloud logic. The company technological experience in this sector allied to W.Space “know-how” aims to identify and develop essentials functionalities to optimize a solution with this dimension.
W.Space FM is a Facility Management consulting company. Founded in 2011, the company has implemented since then integrated solutions of Services and Patrimonial Management – Property Management, Maintenance Management and Automation and Energetic Management. W.Space FM recently extended its FM services activity based on Monitoring and Management Facilities Platforms to increase the incurred costs and the achieved results visibility. This FM extended services activity has the purpose to improve the stakeholders’ satisfaction rates.